(hereinafter referred to as "us", "our website", "our website", "TYRHK" or "this website")

The related services are provided to you in accordance with the following terms of use and terms of service, as well as any other rules published on our website (collectively referred to as the "Terms").

Throughout the site, "we" meanshttps://tyr.com.hk/。

Please read the terms of use carefully before placing any order on this website. If you use this website/or application, you have agreed to be bound by the terms of use.

If you are under the age of eighteen, you must let your parents or guardians understand our terms of use, terms of service and the "Privacy Policy Statement" published on this website before registering or using any service on this website ("the statement" ).

We reserve the right to change the terms of use from time to time without notice. Your continued use of this website after such changes will be deemed to have accepted the revised terms of use. If you do not agree to the terms of use at any time, please do not use this website.

Price:

The currency on this website is Hong Kong dollars, and the price is subject to the order shown at the time.

1. Order Products:

Customers ordering in this online store must clearly and accurately provide the following items:

1. Correct product information (included SKU, color, size)
2. Provide recipient name, address, mobile phone number, email address.
3. If you need to pick up service from SF Express, please provide E-locker number of the pick up point. (Please refer to this link for details)

當成功訂貨後，將等同表示同意及了解本網頁的所有條款及細則。而支付總額會顯示於訂單詳情，並在您按下”提交”前出現以供確認，我們接受以 「VISA CARD, MASTER CARD, 銀聯卡, APPLE PAY, GOOGLE PAY, ALYPAY, 微信支付, 八達通」支付有關款項。

During the checkout process, you will need to fill in all mandatory payment information. Please note that in accordance with our privacy policy, we will collect and store your information in an encrypted secure payment system. The details will be fully encrypted and only used to process transactions confirmed by you. All credit card payments also require the authorization of the credit card issuer to be used, and your credit card will only be deducted after the order is prepared. This website will not bear any responsibility for the failure of the relevant bank or third-party trader to process the credit card transaction channel.

2. Conclusion of the contract

When you send the order, you are deemed to have agreed and understood all the terms and conditions of this website, and confirmed that all the information of the order is correct. At the same time, make sure that you have agreed to enter into a "one-off sales contract" (hereinafter referred to as "contract" or "order") with us.

We will send you a confirmation email after receiving your payment for the order and before preparing for delivery, which will list the details of the goods you ordered from us, the delivery service details and all the costs involved in the contract. (Please note that after this email is sent, all information on the order except the recipient address cannot be changed)

At this time, it means that we have accepted your order and at the same time the contract between you and us has been established. The contract only relates to the products that we have confirmed to send, and we have no obligation and reason to provide any products/gifts/discounts that are not in the contract.
The binding force of the contract will be established after we confirm the payment of the order, and will end within seven days after the receipt of the goods.

*This website will provide services based on the information provided by the customer. If the following situations occur, we have the right to cancel the contract and the order involved.

1. If you are under the age of 18, you must let your parents or legal guardian understand our terms of use before registering or using any service on this website. If you do not get the consent of your legal representative, the contract may be cancelled.
2. People under the age of 18 purchase goods and services prohibited by the Youth Protection Act (e.g. tobacco and alcohol)
3. There is false, omission or misleading information in the order application.
4. The order is affected by any factors beyond the control of this website

In the above 1-4 situations, the contract and the related orders are cancelled, and the company will not be responsible for any losses caused to you.

3. 運送:

When we have completed the delivery arrangement of your order, we will send you a confirmation email, listing the details of the products you ordered from us and the delivery service details and all the costs involved in the contract, as well as the delivery of the order. Part number for tracking.

*(Please note that all order information cannot be modified after this email is sent)*

This website retains the ownership of the goods until the goods are delivered to the customer, and when the shipment tracking of SF Express/By the way smart cabinet indicates that it has been delivered/delivered has been completed, there will be a seven-day quality replacement guarantee period from the same day. And this service will end on the eighth day (for details, please refer to the return rules).

Remark:

The company will not be responsible for any losses caused to you in the following situations.

1. Any loss caused by the customer's additional request
2. Please be advised that all risks associated with shipping (including delays, damage, loss, or theft of goods during shipping) must be borne by the buyer, and we shall not be held liable in any way.
3. If the address you choose is different from the actual delivery address, the delivery will be affected and the product will be returned. In this case, the customer will be responsible for the shipping cost, and the order you purchased will not be refunded. We will contact you and arrange to ship again.

Customers will receive a shopping receipt for record when receiving the goods.4Commodity return service details
All purchases on this website can enjoy a seven-day quality replacement guarantee, but the following terms and conditions must be complied with and abided by:
Please contact us immediately (Customer Service Center) And requested replacement,  After confirmation  Please bring the original documents and the goods to TYR STORE HONG KONG in person for exchange. Depending on the circumstances, we reserve the right to decide on "exchanging the goods" or "purchasing other products". Additional payment for goods/shipping may be required.  Except under special circumstances*, this webpage does not accept all refund applications. We reserve the right to make the final decision on whether to implement a refund or not.In the case of a refund, we only provide the price paid for the product itself. Does not include the shipping cost in the order.*Please keep all packaging materials, including original packaging, boxes, bags, receipts and related gifts when you exchange goods, otherwise the company reserves the right not to return or exchange them. **After seven days, all products of our company will not be provided with return and refund service*  When returning goods, our staff will check the condition of all replacement items, including packaging materials (original packaging/carton/packaging bag), all documents (delivery note/receipt) and any related gifts (if any). The following goods are not eligible for return or exchange:
1. Products that have been opened, used, or damaged due to personal reasons
2. Negligence, loss or improper handling of goods or accessories
3. Has been altered or repaired without authorization
4. If the customer fails to return the goods within seven days, the company reserves the right to cancel the replacement of the goods.
5. An order can only be exchanged once.
6. Due to the manual measurement of product specifications, the product size will have a negative difference of plus or minus 2-3CM, and this error will not cause quality reasons
7. The pictures on the website may differ from the real object due to shooting reasons, and this difference does not cause quality reasons
8. Affect secondary sales
9. We reserve the right to make all final decisions on products for health and safety reasons(For example: earplugs, nose clips, breathing tubes and mouthpieces, swimming caps, intimate clothing (including swimming suits and swimming trunks), etc.).

5. Refundable arrangements under special circumstances  It only applies to the following situations in the goods,

• out of stock
• Wrong amount
• Technical error

6. 折扣優惠條款

優惠須視乎供應情況而定，價格及優惠內容可隨時作出更改，恕不另行通知

優惠只適用於本網上商店，實體店會員制度和優惠均不適用於本網上商店。

優惠只適用於正價貨品/服務，而不適用於公價、減價、寄售、推廣、節日及指定貨品/服務（除特別註明外）。

贈品數量/免費服務名額有限，送完即止。每位客戶只限獲享有關優惠1次。

優惠不得轉讓，亦不可兌換現金、其他貨品或折扣，或與其他推廣優惠、折扣、優惠券、現金券或商戶之會員優惠/貴賓卡/貴賓 積分計劃同時使用（除特別註明外）。

7.  因尺碼和照片顏色產生的問題

1. 本網站所標示的「建議身高」僅為一般參考依據，因每人的體型差異、成長速度及個人喜好不同，實際合身度應以試穿或依照自身胸圍、腰圍、肩寬等多項數據綜合判斷後，再做最終尺寸選擇。
2. 建議身高與實際身高可能存在誤差，請消費者務必量測身高、胸圍、腰圍等關鍵部位，再比對尺寸表選購。
3. 如因僅依「建議身高」而選錯尺寸，導致泳裝過緊或過鬆，本網站概不負責, 亦不能退換。
4. 產品因拍攝光線、螢幕顯示差異，顏色或細節可能與實物稍有落差，敬請見諒。

8. 發票及收據安排

本公司為響應環保，不提供任何紙質發票或收據。發票僅可向我們提出申請後，我們將會透過電子郵件方式發送。由於本公司收款系統均由第三方支付平台一次性結算，故無法提供任何形式之收據（包括紙本或電子收據）。顧客請妥善保存相關電子發票或訂單確認文件，以作日後查核。

Facebook 登入與生日資料使用

當您使用 Facebook 登入時，我們可能會取得您的生日資訊。此資料僅用於：

• 提供生日優惠或會員專屬禮遇
• 依年齡範圍提供適合的內容
• 匿名化統計分析，以改善服務

我們不會將生日資料用於精準廣告投放，也不會與第三方分享。您可隨時透過 cs@tyr.com.hk 要求刪除相關資料。我們承諾遵守 Meta 平台政策及香港《個人資料（私隱）條例》。

In case of any dispute, the traditional Chinese version of the terms and conditions shall prevail. The company reserves the right to make the final decision to replace the goods. 如有任何爭議，本網站內，所有條款本公司保留最終解釋權及不會個別通